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Voxell GDPR Compliance Statement

Voxell, hereinafter referred to as Voxell, is a company trading under Azu design s.r.o. (hereinafter referred to as "Azu design"). We are committed to protecting the privacy and personal information of our customers and users in accordance with the General Data Protection Regulation (GDPR). This GDPR Compliance Statement outlines our practices regarding the collection, processing, storage, and protection of personal data.

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Contact Details: Voxell (trading under Azu design s.r.o.)

Address: Hněvkovského 30/65 (areál VÚSH a.s.), 617 00 Brno

Phone Number: +420 608 771 230

E-mail: cenek@voxell.cz

 

Trading Address of Azu design s.r.o.: Bayerova 806/40, Veveří, 602 00 Brno

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Supervisory Contact: Name: Tomáš Cenek

E-mail: cenek@voxell.cz

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The type of personal information we collect: Voxell collects and processes the following types of personal information:

  • Personal identifiers, contacts, and characteristics (such as name, contact details, and job title)

  • Financial information (such as billing details and payment information)

  • User-generated content and communication (such as emails and messages)

  • Other information relevant to the services we provide

 

How we obtain personal information and why we have it: Most of the personal information we process is provided directly by our customers and users. We collect this information for the following purposes:

  • Providing our products and services, including customer support and communication

  • Fulfilling contractual obligations and agreements with our customers

  • Complying with legal obligations, such as financial reporting and tax obligations

  • Improving and personalizing the user experience on our website and platforms

  • Communicating updates, news, and marketing materials, subject to obtaining consent where required

 

We may also receive personal information indirectly from third parties or publicly available sources in specific circumstances, such as verifying company information or conducting background checks. In such cases, we ensure that proper legal grounds are established for processing the personal information.

 

The lawful bases we rely on for processing personal information are:

  • Performance of a contract: Processing is necessary for the performance of a contract with our customers or to take steps at the request of the data subject prior to entering into a contract.

  • Compliance with legal obligations: Processing is necessary to comply with our legal obligations, such as financial reporting and tax obligations.

  • Consent: Processing is based on the data subject's consent, which can be withdrawn at any time.

  • Legitimate interests: Processing is necessary for our legitimate interests, provided that such interests are not overridden by the data subject's rights and interests.

 

Storage and security of personal information: Voxell takes appropriate measures to ensure the security and confidentiality of personal information. We employ technical and organizational safeguards to protect against unauthorized access, loss, destruction, or alteration of personal data. Personal information is stored on secure servers and databases, with access restricted to authorized personnel on a need-to-know basis.

 

We retain personal information for as long as necessary to fulfil the purposes outlined in this statement or as required by law. After the retention period expires, we securely dispose of or anonymize the data to ensure it cannot be linked back to an individual.

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Data protection rights of individuals: As an individual whose personal data is processed by Voxell, you have certain rights under the GDPR. These rights include:

  • Right of access: You have the right to request access to the personal information we hold about you.

  • Right to rectification: You have the right to request the correction of inaccurate or incomplete personal information.

  • Right to erasure: You have the right to request the deletion of your personal information in certain circumstances.

  • Right to restriction of processing: You have the right to request the restriction of processing of your personal information in certain circumstances.

  • Right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

  • Right to data portability: You have the right to request the transfer of your personal information to another organization or to you in a structured, commonly used, machine-readable format.

 

To exercise your rights or make a data protection-related request, please contact us or Tomáš Cenek using the contact details provided in this statement. We will respond to your request within one month, as required by law.

How to make a complaint: If you have concerns regarding the handling of your personal information by Voxell or believe that we have not complied with the GDPR, you have the right to lodge a complaint with us or with the supervisory authority responsible for data protection in your country. In the case of Voxell, you can contact Tomáš Cenek via the provided email address (cenek@voxell.cz) to raise your complaint.

 

We encourage you to contact us or Tomáš Cenek first so that we can address your concerns directly. If you are not satisfied with our response, you have the right to escalate the matter to the supervisory authority.

 

Voxell and Azu design are dedicated to continuously reviewing and improving our data protection practices to ensure compliance with applicable laws and regulations. This GDPR Compliance Statement is regularly updated to reflect any changes in our processes or legal requirements.

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Date of last update: June 2023

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If you have any questions or concerns regarding this GDPR Compliance Statement or our data protection practices, please contact us or Tomáš Cenek using the provided contact details.

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